How to register, add new Gig, and earn money online from Fiverr
Part 2 (Adding New Gig)
Gig factsFirst we should now that service in Fiverr is referred to as a Gig. We also should now that the name of the platform is derived from its concept which is dividing jobs into small tasks each task is called a Gig and the Least Gig price is Five US dollars. Obviously that is why the least Gig price is 5$ but it can be doubles as needed.
Creating a new GigThere is a total of 6 phases to create a New Gig which are Overview, Pricing, Description, Requirements, Gallery, and Publish.
Steps of New Gig creationEnter the Dashboard page, then you will see the following screen (see picture 1) Click on the Link highlighted in yellow in the picture 1. (Your user profile is incomplete please ed.. ) Then the next page will show up (see picture 2) click on Create A Gig. When we click on Create a Gig we will see the following page (see picture 3).
Overview: The First phase of creating a New GigNumber 1 is the Gig title and this title will appear on your Gig preview with the Gig picture. It is one of only two things appear to Buyers when they search for a Gig and view your gig along with other’s Gigs. In the corresponding text box, the words I will are constant and you will type your Gig title after it. The maximum length of your gig title is 80 characters. I will start filling in the text boxes bellow adding a Logo design Gig. In the Gig title I will type “Design an Amazing Logo for your business”. The next Text box in the picture is the category of your Gig. I will choose Graphic and design as the corresponding category for logo design. Once I choose the category another combo box show up for the subcategory. I will choose Logo design from the list. Then the Gig Meta data section is shown as in picture 4. In this section we should enter the specifications of our new gig according to its category. Gig Metadata differs from one category another. In the Metadata section there is two types of data to set up. First is the Logo style and the second is the file formats I will include in my Gig. I will leave the style set to the first option which is undefined. And I will proceed to the file format section (see picture 5). In this section I will check on the boxes corresponding to the file formats I can deliver to the buyer. After that we have to enter the search tags. Search tags are keywords help the buyer finding your gig. The Keywords you enter here will make buyers searching for it to show you gig within their search results. You can enter up to five tags for each Gig and you better use all the five tags. Finally, click on Save & continue button to move to the next phase. picture 5
Pricing and Scope: the second phase of creating a new gig
- In this section you can see the phase you are in (see picture 6). The current phase and phases before it are in green where others are in gray.
- Here we can activate/deactivate the 3 package option. We can offer 3 packages for our service each one includes different features and has its own price.
- We set a unique name for each package here.
- A brief description of your service for each package.
- Set here the deadline in days for each package. The best practice is to compare your Gig to other Gigs from the same type. Keep in mind that you have to set a relative short deadline to get your Gig considered by buyers. Keep also in mind that sometimes buyers but orders without even they pm you first. In this case if you have a Gig with a delivery time of one day only, then you better check your dashboard every few hours or install the Fiverr app on your smart phone so that you get notification when you get orders. You can get Fiverr app from here https://play.google.com/store/apps/details?id=com.fiverr.fiverr.
- Now you can set the number of times your buyer can ask for revisions on his work. It is one of the best features of Fiverr. On other platforms some clients keeps asking for revisions so many times and this is frustrating. Some sellers used to set number of revisions to unlimited just to give buyers confidence. It depends on the type of service you provide although we don’t recommend this.
- Is the number of logo designs you are offering for each package.
- Source file option determines whether you want to deliver the source file of your design or not. Many sellers don’t offer their source files in the basic package.
- Basic package should have the least price while the Premium package should have the highest price.
- Check similar Gigs on Fiverr before you set your prices. Remember here you should even provide low prices than others who have sold many orders already. Buyers will definitely consider those who sold many orders if you provide the same price. As a beginner you should offer a lower price or the same price with more features.
My Gig extrasSometimes buyers need to have their work done in less time than you offer. Other times they need more revisions. That is why Gig extras is a very practical add to the service. It allows you to set the extra features your client can ask for and its prices. In the next figure (see picture 9) I used almost all the extras. Note you can use none of the extras in your new Gig. The first Extra is the Extra fast delivery and it exists for all Gig categories. Obviously the deadline you set here must be less than the one in the package. The second one is the Additional revision extra and it also exists for all Gig categories. And here you set the price for each additional revision. Other extras depend on the category of your gig. So it is not the same for every Gig. You can set it according to your preferences. It is notable here that you can add a customized new extra for your Gig. You can use this feature when you want to add an extra that does not exist within the default extras. Finish this part and Click on Save & Continue.
Description & FAQ: Phase three
DescriptionIf you were familiar with other freelance websites such as Upwork, You should now that the cover letter is very important when you apply to any Job. Here Your Gig description is like the cover letter. It is where your client can read what exactly he should expect from you. You can write up to 1200 character describing your Gig. So write a professional Gig description. This topic might help you to write a professional description. Here, I have just copies another sellers description and customized it (see figure 10).
FAQIf you have your customers always asking you the same question every time, you can but it here with your answer. Doing so will save you both the time to pm each other for those questions. When you are done setting your Gig Description and FAQs press Save & Continue.
Requirements: phase number fourIf you need something from the buyer before you start working on the order but it here. Otherwise you can skip this step and continue to the next one. For the logo Gig we might ask the buyer to provide any similar logo he likes. Fill this part or skip it clicking on Save & Continue.
Gallery: phase fiveIn this section you can set the Gig primary picture that will be the cover of your Gig. You can upload also another two pictures from your portfolio. You can upload also up to 3 videos and 3 pdf files. Gig cover picture is the most important aspect of your Gig. When a buyer search for a gig to buy the only thing he see first is the cover picture. People always likes shiny and colorful goods and this is true for Gigs too. So do your best to get a unique picture for your Gig cover. It should be eye catching and expresses your service well.
Fiverr Cover Photo Size :
- You can use only JPEG images for your gig cover.
- The image size shouldn’t be less than 1100×260 px.
- Don’t use stock photos unless you buy them. Don’t use any image you don’t have the right to use it.
- Some sellers use their personal image as a Gig cover picture. That is not professional practice and you better not do this.
- Don’t also download and use a video from YouTube unless you have the permission to do this.
Publish: phase six and the last oneIn this part if this is your first Gig on Fiverr you will be asked to verify your phone number before you can proceed (see picture 13). Click on Verify Now then enter your mobile phone number. You will receive a sms with your verification code. Enter the code in the corresponding test box.
After you finish verifying your phone number the following screen will show up (see picture 14). Click on Publish Gig.
Finally Click Done in the last screen (see picture 15).Now we are done with creating our first Gig. The Next part of this series I will show you how to promote your Gig and make it reach to thousands of potential buyers.
The following topics should be useful to you too.http://freelancers.city/forums/fiverr/gig-seo-tips-to-rank-it-better-on-fiverr/ http://freelancers.city/forums/fiverr/how-to-read-your-sales-analytics-in-fiverr/ http://freelancers.city/forums/fiverr/how-to-get-sales-in-your-new-gig/ http://freelancers.city/forums/fiverr/tips-to-get-more-orders-quickly/ http://freelancers.city/forums/fiverr/my-top-10-sales-tips/
How to earn money online on Fiverr
Complete Series Guide
Part one: Introduction and registration
Introduction about Fiverr (earn money online)Fiverr is one of the most biggest online freelance platforms and one of the most common recently. The volume of Fiver increased rapidly recently. What I like most about Fiverr that it reverses the regular process of freelance platforms. So instead of having clients post their jobs on the platform and then freelancers bid on them. Fiverr instead allow freelancers to post their services as Gigs then clients search for and pick the Gig they need. It is also notable that Fiverr also allows Clients to post their jobs as a service requests. Then freelancers (sellers) might bid their gig to the desired service request.
Steps of registration (How to register?)
Step 1: Become a sellerFirst go to www.fiverr.com then you will see the welcome page like the picture bellow (see Figure 1). Now to start we pres on the Become a seller link where the red arrows point to.
We will be redirected to the next page as (see Figure 2) and we press Become a seller
Step 2: register your emailThe next page will show up then (Figure 3) and in which we can choose how to register. we have three options here.
First way: Email direct registration. (1)in this way we just enter our email address and press continue to create a password and continue(2).
Second way: FaceBook registration(3)You must have a Facebook account first to register in this way.
Third way: Google registration (4)You must have a google account first to register in this way. For me I will register using my google account which is the third way. I prefer this way because it saves me time of entering my basic info and creating a new password. You also don’t have to create a new password that you might forget. So I pressed on the Continue with Google button which directed me to the next page (see figure 4). Note: you should open your gmail account on the same browser first. otherwise you will be asked to enter your email and password first before proceeding to this page. This page is asking for your permission to allow Fiverr to get your basic info from google. press Allow to give it the permission.
Figure 4 (Request for permission)You will be directed to the next page (see Figure 5). You are asked here to choose a user name. Note: the username can be any alias, you are not committed to enter your real name here. This name will show up to buyers who view your profile and Gigs. Once you set your username press Join.
Figure 5 (Join Fiverr)
Step 3 Add your skills
We will get to the next page here (see Figure 6) And we are done editing our basic info. Press on the Purple red on the up right corner. A slide down menu will show up to you then choose Dashboard where the red arrow points.
- Figure 6 (Dash Board)
Figure 8 (Active Gigs)
Here in the skills section (see figure 9) we add our skills. press on Add New
Figure 9 (Skills)When you press on Add New you will see the following section (see Figure 10). In this section you will start typing your skills one by one. For each skill you determine the experience level and press Add. As we type in the Add skill text box you will see a drop down list with skills starting with the letters you types so far. If you see your skill in the list just click on it to choose it.This way you can avoid mistakes. After you add the first skill you will see a new section with other skills suggestions (see Figure 11). You can click on any of them to add it to your skills list.
Note:Most of the daily life skills are already exists in the skills list in Fiverr. However, you might not find your skill. In this case you will not see any drop down lists when you type the name of your skill completely. Don’t worry, that is fine. Actually that is more than fine, because unique skills are more likely to sell better. That means you have no competitors selling a Gig of this skill. But the challenge then is to find buyers for it. But don’t worry about this part too. We will give you tips that will help you get to your potential Gig buyers (Part 3 of this series).
Step 4: Set your Account infoAfter you are done adding your skills. Press again on the purple circle in the up right corner and select Settings this time (see Figure 12).
Figure 12 (Settings)
In Square number 2 in figure 12 is the tabs of your account settings. The first one in Bold is the Active one which is the Account tab.
The square number 3 in the Account page you can reset your full name here and determine your online status (online/offline).
Square number 4 contains the Vacation Mode and the Account deactivation.
you can turn Vacation mode on if you are going to be away for while. You can turn it off again any time when you become available.
Account deactivation is used only when we decide to terminate our account permanently.
Step 5: Set your Security info
So for now you don;t need to change anything in the Account page. Click on the second tab Security as shown in square 2. then the following page will open (see Figure 13).Here you may change your password if you want. But the important part here is the Security question which is very important in case you forgot your password. If you forgot your password you will be asked to answer your secret question before Fiverr allow you to change it. Here is a list of the current available secret questions (see Figure 14). Thus we have successfully finished almost all the main data of our profile. And we are ready to start building our first gig. Note: As you noticed I haven’t register my bank or credit card account yet. Actually I don’t have to do so until I have enough credit to withdraw. Don’t worry your when you get an order your payment will be kept on your account on Fiverr until you withdraw it. You can sell as many orders as you want before withdrawing your funds. One you have earn money online selling many Fiverr Gigs you can add your bank account number or your PayPal account to withdraw your earnings. I hope you enjoyed this guide and I hope you earn money online like a pro. See you soon in the next part 2 of this series (How to Build a great Gig?).
The following topics should be useful to you too.Community Forum here.
PPH new service feePeoplePerHour is not the first freelance platform to raise it’s service fees. In May 2016 Upwork (Formerly oDesk) announced a new sliding service fee. According to which freelancers charged 20% of their earnings unless they make 500$+ in all contracts of the same client. Thus Upwork freelancers who work with different clients paid 20% service fees. Now PPH announced a PPH new service fee “scheme“. According to it if you earn less than £500 | €600 | $650 in any month, your fee will be 20%. (For Sellers registered after March 21, 2017). PPH justified the new service fee scheme saying “Established and loyal members, worry not! …… we will continue honouring this for our regular and loyal Sellers”. but by the end of the announcement they said “Bear in mind that if you do miss the monthly goal, you will automatically fall into the newly designed Service Fee scheme. Therefore we advise you to remember to invoice Buyers regularly!”. A saying that made PPH sellers ask “What kind of honoring? punishing us for missing the monthly Goal?”. It must be a silly joke or an April lie as silly as Upwork joke saying “Ubama joined Upwork”. It was actually almost the same poor, and insane justification as Upwork’s when they announced their new service fee sliding. Upwork justification was “To this point, Upwork has subsidized the costs of processing payments on the platform. With this change, clients making payments on Upwork will be paying a portion of this cost.” Garnor M said. That means Upwork is still subsidizing a portion of the costs of processing payments!!.
PPH sellers opinions:PPH new service fee met with angry sellers who didn’t like the new service fee scheme. We quote bellow some PPH freelancer’s opinions about it. mzalewski: “Not sure I’m happy about this. It’s obvious you’re trying to convert existing users over to the newer rates” Paul: “How many people are you prepared to lose to other platforms due to this change? For those of us who are VAT registered like myself, for example, if we were forced onto that structure because of a “dry month”, we get £300 out of the first £500. I would be far happier to pay a monthly subscription as with other platforms than this.” Eno Eteng: “I would have been happier if something was given to Sellers such as extra connects. Why would I have to get stuck with my 15 connects and still have to pay 20% of work done with such a measly amount of Connects? At least on Upwork, I get to bid for 30 jobs with free connects. Here, we pay for everything: profile features, extra connects, etc!” Adam: “20% ?? For what? Pure and simple it’s a cash grab.”
Our reviewWhen Upwork started its new sliding service fee too many freelancers left the platform. They started working on other platforms such as Fiverr. But the amount of freelancers left upwork didn’t have a big effect because Upwork had already a huge number of freelancers since the join of Odesk and Elance. On the other hand PPH with only 1.5M registered users it would be worse losing a portion of talented sellers.
1- use an eye-catching profile pictureAlthough we see some high rated freelancers uses a cartoon pictures or even an avatar, but other freelancers using their pictures are more likely to attract more attention. especially for new freelancers, as using a good looking picture is presenting yourself as trustworthy and professional. One way to stand out from the crowd is to commission an illustrated profile picture of yourself, which has become one of Fiverr’s most popular graphics and design Gigs. This way, potential clients can still see who you are, but your image is sure to grab their attention as they scroll through pages of more standard profile pictures.
2- Promote your profileYou may promote your profile your self by posting it on social media networks. You would need a good social media management skills and intermediate Photoshop skills to get the job done. If you don’t have the needed skills to do it you can work with a marketing expert. Marketing expert will help you promote your profile across various platforms. Whether you choose to work with a social media guru, a PR whiz, or an SEO strategist, increasing your reach is the best way to get more exposure for your perfected profile and ultimately more customers.
3- Avoid typos, Misspellings, andA poorly written profile makes clients leave your profile before considering your skills. It gives an indication of unprofessioncy. If you are not sure if your description is good you may consult a proofreader. You can even hire a professional writer to create your description from scratch. This way you guarantee you have a professional profile description. Thinking about it as a business you better spend some credit on building a professional business that brings you professional customers.
4- Brand yourselfYou must noticed in your service category that some freelancers selling more than others who provide the same service at lowest price. The reason is that many buyers care much about working with a trusted brand rather than cheaper one. To brand your service you can hire a content writer to craft you the perfect slogan representing your service. Here is some hints on how to get your personal Brand targeted
- Determine Your Target: Who needs to know about your product or services? Furthermore, which types of people would be interested in using your product? Of these people, how many would be willing to shell out money for your product or service? Focus first on those individuals and/or businesses that possess the pain points that you specifically can resolve. Once you have identified these people, build your personal branding strategy around this specific niche.
- Identify Your Competition: Understanding your competition is absolutely essential to your personal brand. Through understanding your competitors’ core competencies, you are better able to position your abilities to fit your audience’s needs. And to take your skills even further, you’re able to do that, while differentiating yourself from your competitors. Not only are you speaking the same language as your prospective customers, but you’re providing a compelling unique selling proposition on why they should choose you over your competitor.
- Create a Brand Statement: Based on the above steps, create a 1-2 sentence “Brand Statement” that encompasses who you are, what you do, and how you are different.
5- Impress buyers with creative service introductionMost of freelancers on Fiverr uses only pictures to be the front cover of their service. So unless you are providing a unique service, you need to introduce your service differently. Otherwise your profile will get lost in the crowd of other profiles. One of the most interesting ways to do so is to create a professional video. You can record a simple video of yourself describing your service and talent. But further more you can have some running slides with a voice over or charismatic acted video. These ways will show that you have invested in your business which will encourage others to invest in your services. Read also The top Fiverr’s don’t do list – to have a perfect Gig Other related topics: The features of the new analytics in Fiverr
IntroductionAlthough Upwork skills tests is one of the most powerful advantages as a remote work platform. Not only because there is tests for most of the skills but also because its free of charge. Other freelance platforms like freelancer.com charges fees on skills tests . “We have a couple of options in mind for the new “waiting period”, 90 days and 180 days. This would mean that after taking a Skill Test, if you tried retaking that same test, you’d be blocked from doing so until either 90 days or 180 days have passed.” said , Upwork community manager
Upwork Community members sample reviews
Freelancers reviews 🙁“The skills tests are hopelessly outdated. Making us wait longer to retake them won’t change that. All of the Adobe software tests, for example, are at least three years behind, and don’t reflect any of the new features of the Creative Cloud model. The basic English language tests are available by a quick Google to get 100% without any effort.” “Hello. Kindly leave the tests’ wait time the way they are. Do not extend the waiting period so outrageously.” “Wrong direction. 30 days is way too long. One week, or 10 days is plenty of time. ”
Clients reviews 🙂“In general I don’t find test results that useful as a client. I glance at them but rarely use them to make a recruiting decision, because I find they’re not very indicative of skill at the moment. So improvements to the test system across the board would be welcome.” “I like the 90 day option because it could, indeed, encourage the freelancer to improve their skills. I also like it because it might be effective in discouraging wannabe freelancers who probably don’t belong on the platform in the first place.”
Our reviewIt seems that the free concept is resulting in lazy testing system. Everyone can notice that questions are not changing for long while. That was the reason Upwork set a long waiting time of 30 days before a freelancer can retake the same test. But instead of developing the tests adding new questions, Upwork team came up with a poor idea. The brilliant idea is to extend the already long “waiting time” 3 time or 6 times longer. Freelancers in Upwork used to retake skills tests for two reasons: 1- if they failed in a test. 2- if they wish to get a higher score. The time extending idea might be reasonable only in the second case. Freelancers who passed the test would face no problem waiting a bit longer to enhance their score. But in the first case it is completely unfair to make freelancers wait even for 30 days. Given that some skills may only take two weeks to learn.
ConclusionExtending the test retake time to 90 days instead of 30 would make no difference. The best thing Upwork can do at this point, is to increase the pool of questions. Or may be Upwork should use a third party to have a professional testing system. Related topics:
Disadvantages of general remote work platforms VS the advantages of specialized platforms.First of all most of those who have an account on Upwork definitely noticed the very rude account and skills verification system for freelancers. The system is not applicable only on new members, but it also included talented members with years of experience and highest rates. Further more Upwork suspended thousands of freelancers accounts permanently. The excuses Upwork team said to the suspended accounts holders are very weak and silly as many of them said. Even Freelancer platform itself has its disadvantages.
Disadvantages of general remote work platforms (Upwork, Freelancer, . etc ) 1- Low work qualityVery big platforms like freelancer can’t guarantee the quality of work delivered to clients. Actually clients are responsible for testing the freelancer skills before the hiring process. For instance in graphic design field, any new member can register graphic design as a skill he got. At this point the freelancer is not forced to have any sill tests by the platform to verify his skill. As a result, when talented freelancers submit on work they are lost in the crowd of untalented freelancers. some might argue that most of general remote work platforms have skills tests freelancers can take. Although this is a good practice, but it is not reliable for the following reasons: 1- The skills test are not mandatory so freelancers with very low skills still can submit to work without passing any tests. 2- Some platforms provides skills tests for a price which discourage new members to take them. 3- Mostly only experienced freelancers take skills tests. Experienced freelancers usually cost much more than inexperienced. So, as a client with low budget it might be perfect to hire a freelancer with little experience. But in this case the freelancer should at least have some good skills. In this case with bids from inexperienced freelancers mostly haven’t passed any tests, the client will not be able to distinguish those with good skills from others with no skills.
2- Wrong job categoriesNew clients usually have difficulties in using remote work platform. Thus they might submit a job under the wrong category. For example, a web development job under graphic design category. As a result, freelancers who have registered the right skill for this category will not see that job. On the other hand, the client in this case possibly will not find a good hire.
3- Technical supportAlthough technical support team is not supposed to understand the nature of the work they are solving an issue for, but in some cases the issue can’t be solved unless the tech rep got some background about this work. In a platform of 900+ skill like freelancer the tech support rep is not aware of the nature of most of the skills.
4- Pricing is loseDefinitely general platforms like Upwork and freelancer can not set a minimum price for each skill. This is one of the biggest issues in general remote work platforms. As a result we see a very low bids on jobs of skills that should have a very high price. This is a disaster in fact for talented freelancers because they will always have junior competitors ready to do the job almost for nothing.
Specialized remote work platformsThe advantages of specialized remote work platforms are the solution for all the mentioned issues.
- Talking about work delivered quality most of specialized platforms tests the remote worker’s skills before allowing him/her to bid on jobs. So there is no worry as a client to have a low talent bids and no worries for workers to have untalented competitors.
- Also it is almost impossible to imagine a job of the wrong category in a platforms specialized in only one skill category.
- Technical support might also don’t have any idea about the work category in specialized platforms but in some cases they do and this would be very helpful in solving client-worker issues and disputes.
- Finally, we can see that most specialized platforms usually sets a minimum price for the work. So both the client and the remote worker are committed to this price. As a result talented workers bids are not scrambled by low price junior’s bids as in general remote work platforms like Upwork.
Graphic design platforms:
Writers and Bloggers
Four Accounting Services You Can OutsourceAccountants don’t come cheap. As much as you might want to employ a full-time accountant to crunch the numbers for you. You have to bear other costs like monthly wages and benefits, working space, legal requirements you have to comply with, pension contribution, and other costs. You can save the money and enjoy the convenience by outsourcing the following three services.
Income-Tax PreparationThe accounting profession is synonymous with receipts. Some of these papers are tucked away until the tax deadline. Sorting through a pile of papers is not anyone’s ideal way to spend a day. Especially with the clock ticking towards the deadline for filing for returns. You can avoid this tedious task by outsourcing your income-tax preparations. Concentrate more on other value-add services of the company. Most freelance accountants only require that you to send them a list of the receipts and income sources of your clients and leave the rest to them. This allows you to get the task done accurately, at a fraction of the price and time.
Pre-Filling FormsDatabase maintenance is a tedious process. Hire a freelancer to build and maintain your clients’ databases and have the contractor feed in important income figures whenever they are made available. In the end, you will have well-organized records that can be accessed whenever they are needed. This service is suitable for both small and large enterprises.
BookkeepingOutsource your company’s bookkeeping and let an expert pay closer attention to the bottom lines of various accounts. The cost for this doesn’t have to be high, because the outsourced provider can charge based on the volume of work. Always try to personalize the arrangement to get value for your money in the end.
Annual ReportsFinancial reports have no room for error. However, there are a lot of factors to consider when compiling an annual report. If you have well-organized documents for transactions done throughout the financial year, you can outsource this as well to a freelancer and have it done in time for the next meeting with the board of directors and stakeholders. Outsourcing accounting services isn’t just for individuals without an accounting background. Even licensed accountants who don’t have much time to spare for some of these tasks may need extra help. Maintenance of accurate records of purchases, payrolls, receipts, and sales is very important for any business to thrive. and those who need help with accounting can contract the services of a professional provider. When you outsource, you get accurate work done fast. Furthermore, there are many freelance accounting professions you can always hire at a price you can afford. By: Makeyna (Freekancer community )
Upwork Future Work force Report (The most important findings)This report, conducted by an independent research firm and commissioned by Upwork.
We are going to highlight only the most important findings of this report.
1- More Hiring Managers are satisfied with the skills of freelancers than the skills of their most recent full time hires.
2- 60% of hiring managers expected that freelancing will continue to increase.
3- 88% of hiring managers have openings on their teams.
4- only 10% of hiring managers believe in physical presence in office is important to a new hire’s success.
5- 35% of departments have freelancers that conduct a significant portion of their work from a remote location.
7- 77% of managers use more than one resource when finding freelancers to hire.
8- 48% of managers used online resources to find freelancers in the past year.
9- 79% of companies are more likely to hire the most qualified freelancer than the least expensive.
10- 4 times as many hiring managers plan to use more freelancers in the coming year than plan to use fewer.