Upwork verifying freelancer’s profile details by video chat


Upwork video chat new verification program


Upwork came up with a very Controversial way to detect “fraudulent profiles“, since the end of 2016.

“Unfortunately, sometimes we see fraudulent profiles, and to prevent this, on occasion we need to verify the information a freelancer has included in their profile. With this new program, some freelancers may be asked to join a brief video chat with an Upwork representative. During this video call, which should take less than three minutes, our representative will ask a few questions to confirm some of the information entered by the freelancer on his/her profile.” said the community manager Garnor M .


Freelancers opinions:

“Guys…   If you’re going to place accounts on hold for video verification. it’s probably a good idea to make sure your CS knows how to go through the process?”, said Kat CNegative opinion

“I just got the same email. And I am still waiting to chat with someone. This isn’t making me feel very confident”, Said Amy T, Negative opinion 

“Vlad (or other moderator), are you able to explain why this process is being rolled out in a way that cripples freelancer’s ability to submit proposals without warning.  rather than in an orderly manner that would allow time to schedule the verification before the ability to submit proposals was frozen?” said Tiffany S, Negative opinion 

“As asked before: What does this actually entail? So I have to go out and buy a webcam now?” said Kim F,  Negative opinion 

“What video verification would do (assuming someone doesn’t use a stand-in) would verify someone’s gender, age, race, and physical capabilities. All of which are protected categories here in California (where Upwork is also based). I don’t have or want a profile photo: my work speaks for itself. Requiring people to in effect verify their gender, race, age, and physical capabilities is huge invitation to discrimination. Both by Upwork and by clients. Further, the idea of picking people out at random for punishment is also how cults and dictatorial regimes operate.” said Chris K, Negative opinion



Dislike, Angry, Upset, Imoticon

Although Upwork officials said that this program is a part of their ongoing efforts to protect all users. It is too difficult for any reasonable adult to understand how can a three minutes video chat verifies his skills as a freelancer. While the official documentation provided in the profile can’t.

We think that this program is not doing what it supposed to do. On the other hand it is making freelancers frustrated. As seen in the sample opinions collected from Upwork community.  Upwork forced some freelancers to buy cameras making them so upset. This makes Upwork verification system is the worst among other freelance platforms. It’s actually leading many freelancers to move to another platforms such as Fiverr, and freelancer.com.


The 20 fastest growing freelance skills., US Q4 2016 on Upwork

Upwork earlier this month released its latest quarterly index of the 20 fastest-growing skills being hired for among freelancers in the U.S. freelance job market.



The upwork skills index

List of the skills:

1- Natural language processing (NLP)

2- Swift (Apple’s preferred programming language)

3- Tableau

4- Amazon MWS

5- Strip

6- Instagram marketing

7- MySQL Programming

8- Unbounce

9- Social media management

10- Angular JS

11- Business consulting

12- Machine learning

13- Brand Strategy

14- 3d Rendering

15- Information security

16- R development

17- Node-JS development

18- User experience design

19- Blutooth

20- Zendesk customer support


Data science is the fastest-growing category on Upwork for the second quarter in a row. Machine learning moved from the #1 spot in Q3 to #12 in Q4 but continues to see rapid growth. 🙂

Other related topics:

Upwork release the: Future work force report – 2017


Upwork: On Wednesday, February 22nd, Danny Margulies will teach you how to build a portfolio that will make your profile shine.



On Wednesday, February 22nd, Danny Margulies will teach you how to build a portfolio that will make your profile shine.


Registration Link: 



Join Danny Margulies to learn more about building a portfolio of work that will make your profile shine.

Tips include:
– Simple hacks for creating portfolio items in minutes.
– A portfolio item that’s guaranteed to make you stand out, yet it’s overlooked by almost everyone.
– Portfolio ideas to help “non-creatives.”

Upwork: Skrill (No Longer Available) Starting April 24, 2017

Upwork removes skrill

Upwork removes skrill from its money transfer options list

A few days ago Upwork announced that they are not going to allow freelancers working for them to transfer their earnings via Skrill (Formerly known as Moneybookers) .

Skrill is considered a one of the most famous money transfers e-commerce business working on the internet. It used to be one of the favorite money transfer options for freelancers all over the world.


Skrill will no longer be available as of April 24, 2017.

Read the announcement here.


“After a thorough review, we’ve determined that Skrill’s product offering and customer support to our community do not consistently meet the standards we require of our payment partners.” justified Lena E, The community manager of Upwork earlier this month.

“For example, Skrill’s sudden decision to remove their debit card service from certain countries have left many freelancers without adequate support.” she proceeded.

Upwork support team sent notification to all clients who used to us Skrill as a payment method to let them know about this serious decision and allowing them to set a new payment method until April 24, 2017.


Most of Upwork users denied this decision as Skrill was still a reliable option to withdraw their earnings. Obviously only non USA residents will be affected by the decision. As Upwork added new direct transfer options for them in a very low fees (about 1$ per withdrawal).

Some countries doesn’t support PayPal and. Now Skrill is not on the list too. So freelancers in those countries have only two option to get their earnings Which are Pyoneer and Wire transfer.

Wire transfer is the most expensive as it costs 30$  per transaction.

So freelancers in similar countries still hoping that Upwork offers a more reliable money transfer options for them.



Related articles about Upwork

The 20 fastest growing freelance skills., US Q4 2016 on Upwork

Upwork release the: Future work force report – 2017

Upwork: we plan to extend the “waiting period” to retake a skill test

Upwork verifying freelancer’s profile details by video chat