Upwork: we plan to extend the “waiting period” to retake a skill test


Upwork community manager announced at earlier time of January 2017 that Upwork is planning to extend the “waiting period”  freelancers should wait to retake an Upwork skill test.

Introduction

Although Upwork skills tests is one of the most powerful advantages as a remote work platform. Not only because there is tests for most of the skills but also because its free of charge. Other freelance platforms like freelancer.com charges fees on skills tests . “We have a couple of options in mind for the new “waiting period”, 90 days and 180 days. This would mean that after taking a Skill Test, if you tried retaking that same test, you’d be blocked from doing so until either 90 days or 180 days have passed.” said  , Upwork community manager

 

Upwork Community members sample reviews

Freelancers reviews 🙁

“The skills tests are hopelessly outdated. Making us wait longer to retake them won’t change that. All of the Adobe software tests, for example, are at least three years behind, and don’t reflect any of the new features of the Creative Cloud model. The basic English language tests are available by a quick Google to get 100% without any effort.” “Hello. Kindly leave the tests’ wait time the way they are. Do not extend the waiting period so outrageously.” “Wrong direction. 30 days is way too long. One week, or 10 days is plenty of time. ”

Clients reviews 🙂

“In general I don’t find test results that useful as a client. I glance at them but rarely use them to make a recruiting decision, because I find they’re not very indicative of skill at the moment. So improvements to the test system across the board would be welcome.” “I like the 90 day option because it could, indeed, encourage the freelancer to improve their skills.  I also like it because it might be effective in discouraging wannabe freelancers who probably don’t belong on the platform in the first place.”  

Our review

It seems that the free concept is resulting in lazy testing system. Everyone can notice that questions are not changing for long while. That was the reason Upwork set a long waiting time of 30 days before a freelancer can retake the same test. But instead of developing the tests adding new questions, Upwork team came up with a poor idea. The brilliant idea is to extend the already long “waiting time” 3 time or 6 times longer. Freelancers in Upwork used to retake skills tests for two reasons: 1- if they failed in a test. 2- if they wish to get a higher score. The time extending idea might be reasonable only in the second case. Freelancers who passed the test would face no problem waiting a bit longer to enhance their score. But in the first case it is completely unfair to make freelancers wait even for 30 days. Given that some skills may only take two weeks to learn.  

Conclusion

Extending the test retake time to 90 days instead of 30 would make no difference. The best thing Upwork can do at this point, is to increase the pool of questions. Or may be Upwork should use a third party to have a professional testing system.   Related topics:
The 20 fastest growing freelance skills., US Q4 2016 on Upwork
http://freelancers.city/test-post/
Upwork verifying freelancer’s profile details by video chat
Upwork release the: Future work force report – 2017

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